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Customized Training Delivery Methods
Live Events
Our clients will tell you that the Sales Improvement Zone has one of the premier training duets in the world. Their practical experience and relaxed styles provide the ideal learning environment for individuals who are serious about their own success. SIZ is considered the best in the training industry at customizing course content to specific business needs and utilizing customized simulation training exercises that allow all Attendees to practice the concepts being taught in order to provide your company with an on going return on investment. Course materials and content are carefully developed to create what we call Intense Personal Interest…a level of involvement critical to implementing successful training, and only realized through a program that addresses various learning styles and levels of experience.
Sales Simulation versus Role Play Realistic
SIZ simulations are designed to allow each Account Manager to experience realistic "on-site" client meetings. The meetings are video taped, reviewed, and critiqued by experienced instructors who portray your company's clients. The difference between sales simulations and traditional role plays is traditional role plays involve class attendees portraying customers and providing feedback. Often, the attendees are not training in providing feedback and are not versed in the skills taught in the class having just learned them. SIZ simulations are fully customized. Instructors spend the time necessary to learn the types of businesses your company calls on. They spend time learning your products and competitor products. Motivating
Each person gets to see and hear their performance and determine for themselves where they need improvement. This method is particularly effective with mature individuals with diverse levels of experience where each individual faces his or her own unique challenges. Each person gets to see their improvement for themselves as they are able to use the tools taught in the class. Customized
SIZ instructors work with your managers to collect pertinent data on each individual, including experience level, behavior patterns, and specific strengths and weaknesses. We learn about your products, your competitors products, your client's buying cycles, and the typical client challenges your people face in the field on a daily basis. Results-Driven
This intesive experiential approach allows Attendees to observe techniques used by their peers and challenges each of them to apply the skills they learn in the training. These simulations allow your Sales Team to practice new skills, fail and recover in a safe environment. This creates an emotional link to the training which makes them both able and willing to take action when challenged in the field.
Video
SIZ takes a creative approach when developing customized video training programs. Like SitComs on TV, Success Trainers has developed Situational Training that focuses on your staff’s and company’s current situation and integrates skills training to achieve your desired behavior changes. Situational wrong way and right way video vignettes depicting your actual staff/customer interactions are produced. These Situational Vignettes provide an experiential approach to learning when simulation training is not practical. It’s an ideal way to accomplish distance learning. These sessions are produced to be facilitator led and/or individually viewed. Audio CD
If your managers, sales reps and customer support reps spend a lot of time driving, Audio CDs are a perfect training media. SIZ can produce Audio CDs in a timely manner to introduce new products, product updates, policy changes, new skills and support past training sessions. eLearning
SIZ use the latest web enabling tools to provide distance learning where ever and when ever your staff has access to the internet. ID and Password protected, these sessions are an ideal way to provide continuing education for your company’s employees. We use the same Situational Training approach that has been popularized in our video training to capture each viewers attention and interest. A vast array of reports are available to enable your company to track the use and understanding of the training. This assures you a way to track results and track your return on investment. T3 Programs
The Train The Trainer process is developed to remove the presentation load from your internal training and management staff. As a result, facilitators are equipped to provide state of the art training for your employees without investing undue preparation time. SIZ will work with you to determine your unique challenges and specific objectives. SIZ builds each program specifically targeted to your company’s training goals. Most Train Your Trainer programs are “off the shelf” — what you see is what you get. With SIZ, the program creation and design is built around your business and technical expertise. The bottom line: you get a training program that is totally customized to your business, industry, and people.
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